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Assist

Assist help

Get Assist answering well on your content

Our team will wire up ingestion, tune the answers, set up your branding and handle knowledge bases of any size. We run Assist on our own site every day.
Talk to an expertSet it up yourself

Most setups are live within 48 hours of the first call.

Ways to get help

Pick the route that suits you

How we can help

Adding AI answers, or replacing an expensive tool

Whether it's your first assistant or a switch from something pricier, our team does the fiddly parts.

  • Content and ingestion

    We wire Assist into your build or Storage bucket, tune the chunking, and make sure every page you care about is indexed.

  • Answer quality

    We review real visitor questions, pin the facts that matter, curate answers for high-stakes topics and close the gaps.

  • White-label and multi-site

    Rolling out across several sites or under your own assistant's name? We set up theming, naming and per-site config.

  • Large knowledge bases

    More than 10,000 pages? We design custom deployments: private knowledge bases, access controls and tuned retrieval.

Sound familiar?

Problems we solve every week

If you've said any of these, we should talk.
  • “Our site search is useless and visitors can't find answers”
  • “Support keeps answering the same twenty questions”
  • “We've been quoted $500+ a month for an AI answer widget”
  • “Our docs are good, but nobody reads them”
  • “We have thousands of PDFs and reports nobody can search”
  • “We want AI on our site, but it must not make things up”
  • “The assistant has to carry our brand, not a vendor's”
  • “We want to know what our visitors are actually asking”
  • “We tried a chatbot before and it embarrassed us”

Get in touch

Tell us what Assist should answer

Share your site and what you'd like visitors to be able to ask. We'll reply within 24 hours with a plan. Prefer email? Write to experts@edge.network.

What happens next

  1. 1We read your message and reply within 24 hours.
  2. 2An expert looks at your content and maps out the ingestion approach.
  3. 3We set up Assist on your site, tune the answers and configure your branding.
  4. 4You go live, and we review the first weeks of real questions with you.
< 48 hourstypical time from first call to answers live

Opens your email app, addressed to experts@edge.network. We reply within 24 hours.

FAQ

Before you get in touch

Can I set Assist up myself?
Yes. Most integrations take under ten minutes: create a site, point it at your content, paste the script tag. The getting started guide walks through it.
How long does an expert setup take?
Typically under 48 hours from the first call to answers live on your site, then we review the first weeks of real questions with you.
We have more than 10,000 pages. Can Assist handle it?
Self-serve sites go up to 10,000 pages. Beyond that, Expert Services designs a custom deployment with per-prefix access controls and retrieval tuned to your corpus.
Can you help us move off another AI answer tool?
Yes. We'll ingest the same content, compare answers side by side and switch the widget over when you're happy.

Let's get Assist answering on your site

Start on the free tier today, or let our team get Assist live on your site for you.

Add Assist freeEmail the experts

Free to sign up. Nothing on Edge silently starts billing.