Enterprise infrastructure you can govern, not just run
A financially backed 99.99% uptime SLA, single sign-on, audit logging and data residency controls, on a network of 988 edge locations, with a named account team behind it.
The Enterprise SLA commits to 99.99% uptime across CDN, Compute, DNS and Storage. Severity levels, response times and escalation paths are agreed before you sign, so nobody negotiates in the middle of an incident.
Service credits if a target is missed
24/7 response for critical issues
Monthly uptime reports for your governance process
Custom SLAs: response targets, coverage and credit structures
Monthly uptime reportAugust · all servicesTarget met
CDN100.000%
Compute99.998%
DNS100.000%
Storage99.996%
SLA target 99.99%
Service credits duenone
severity levels · agreed up front
SEV-1 production down24/7
SEV-2 degradedpriority
SEV-3 questionticket
Data residency
Keep regulated data where it's allowed to be
Pin compute and storage to the regions your policies allow and connect them on an isolated private network. Public assets can still be cached across the global edge; the records behind them stay inside the boundary.
Enterprise customers get an account manager who knows the estate, solution architects for design reviews and migrations, and a direct line to priority engineering. Quarterly business reviews keep spend, SLA reporting and your feature requests on the table.
How IGD delivers business intelligence to 50+ countries
IGD provides research and insight for the food and consumer goods industry. Its clients make time-sensitive decisions on its platforms, so downtime and slow pages aren't an option.
IGD consolidated its global infrastructure onto Edge, with guaranteed SLAs, dedicated support and predictable monthly costs.
“Edge delivers the reliability our global clients expect.”
Senior engineers who work inside your organisation's standards, on integrations, migrations and greenfield builds, at rates 20%+ below building the team in-house.
Need a security questionnaire answered? Talk to sales.
What does the Enterprise SLA cover?
99.99% uptime across CDN, Compute, DNS and Storage, with service credits if we fall short, 24/7 response for critical issues, defined severity levels and escalation paths, and monthly uptime reports.
How is enterprise pricing structured?
Volume pay-as-you-go starts at $499 a month, with volume and annual discounts, unlimited seats, priority support and an account manager. Egress is free at every volume.
Do you support SSO and SAML?
Yes. SSO and SAML integration is part of the enterprise agreement, alongside role-based access (Owner, Admin, Developer, Viewer) and an audit log of every action.
Can we keep data in specific regions?
Yes. Data residency controls let you pin compute and storage to the regions your policies allow, connected over private networking. Talk to us about your specific requirements.
Can we negotiate a custom SLA?
Yes. Alongside the standard agreement, we offer custom response and resolution targets, extended coverage for specific services or regions, custom severity definitions and enhanced service credits.
Tell us what you need guaranteed
Bring your requirements, your RFP or your current architecture. We'll design a solution, an SLA and a price around it.
Also on Edge: Bauer Media Group runs 50+ brands on one platform.Read the Bauer case study