Compute help
Need a hand with your servers?
From a first VM to a full migration, our infrastructure team will help you design, move and tune your compute. Tell us what you're running and we'll come back within 24 hours with a plan.
Prefer email? experts@edge.network
Ways to get help
Start with the quickest route
- DocsCompute documentationCreate, connect, network, back up and monitor VMs — step by step.
- SupportAccount and billing supportProblems with a VM, your balance or your account? Our support team can help.
- Expert servicesHands-on help from engineersArchitecture, migrations and custom setups, delivered by our team.
Expert services
What our team can take off your plate
Whatever the challenge, we've probably solved something like it before.
Infrastructure design
Architecture shaped to the workload: high-availability clusters, cost-optimised batch or AI pipelines.Migration
Moving from AWS, GCP or Azure? We plan and run the move to keep downtime to a minimum.Custom configuration
Complex networking, security requirements or unusual setups, built to fit.Rapid deployment
Your compute environment configured and tuned within days, not quarters.
Sound familiar?
Challenges we help solve every day
If one of these is on your list, it's worth a conversation.
- Our cloud costs are spiralling
- We need to migrate off AWS, GCP or Azure
- Our setup can't handle traffic spikes
- We need GPU capacity for AI workloads
- Our infrastructure isn't scaling properly
- We want a more sustainable provider
- Our deployments are slow and unreliable
- We need high availability across regions
- Our team is stretched thin running infrastructure
Get in touch
Tell us about the project
We'll reply within 24 hours with a plan of action. The form drafts an email to experts@edge.network in your mail app.
What happens next
- 1We review your message and reply within 24 hours.
- 2An infrastructure expert schedules a call to understand the details.
- 3You get a tailored proposal with a timeline and pricing.
- 4Once you approve it, our team starts straight away.
FAQ
Before you get in touch
How quickly will you respond?
Within 24 hours with a first reply and next steps. For urgent production issues on an existing account, contact support.
Do you help with migrations from AWS, GCP and Azure?
Yes. We map your current instances to Edge configurations, plan the cut-over and can run the whole move for you.
Can you help with GPU and AI workloads?
Yes — GPU instances are coming soon on Edge, and we can talk through early access or an interim setup for your model in the meantime.
What should I include in my message?
Whatever you have: what you run today and where, rough traffic, and any deadlines. Diagrams help but aren't required. For hands-on work you'll get a proposal with a timeline and price before anything starts.
Or just start building
A VM takes under a minute to deploy on your own. We're here whenever you want a hand.
Free signup, no card. Prepaid hourly billing — pay only while it runs.