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Pulse

Pulse expert services

Monitoring set up by people who run it

Our monitoring engineers will design your checks, move you over from another tool, and tune thresholds so alerts mean something.
Describe your setupEmail experts@edge.network

Replies within 24 hours, from people who run monitoring.

Your current monitorEdge Pulse

Ways to get help

Pick the fastest route

How we can help

First setup, or a move from another tool

Pulse is in early access, so part of the job is getting you value from the probe network now and bringing the rest across as it ships.

  • Check configuration

    We look at your infrastructure and choose the right check types, intervals, locations and thresholds for your stack, and keep the run count sensible.

  • Migration from other tools

    Moving from Pingdom, Datadog or UptimeRobot? We map your monitors to Pulse checks and run both side by side so there's no gap in coverage.

  • Alerting and integrations In build

    Webhook integrations, routing and notification workflows for your team, built on Pulse alerting as it becomes available.

  • Status page setup In build

    A branded page on your own domain with service grouping and subscribers, set up as soon as status pages ship.

Sound familiar?

Problems we help with

If any of these is on your list, it's worth a conversation.
  • 01We're paying too much for Pingdom or Datadog monitoring
  • 02Our monitoring missed an outage our users reported first
  • 03We need to monitor APIs with multi-step authentication
  • 04Our status page lives in a separate tool that costs extra
  • 05We want to monitor from residential networks, not just data centres
  • 06We need to know which countries an incident affects
  • 07An SSL certificate expired and nobody was warned
  • 08We'd like monitoring, CDN and DNS under one provider
  • 09We want monitoring without per-monitor fees or plan tiers

Get in touch

Tell us about your monitoring

We’ll come back within 24 hours with a plan. Prefer email? Write to experts@edge.network.

What happens next

  1. 1We read your noteA monitoring engineer reviews what you sent and replies within 24 hours.
  2. 2A short callWe learn your stack, what's gone wrong before, and what good looks like.
  3. 3We set it upWe configure checks, locations and thresholds, or map your existing monitors across.
  4. 4We stay on handFine-tuning as you go, and alerting and status pages as they ship.

Opens your email app, addressed to experts@edge.network. We reply within 24 hours.

FAQ

Before you get in touch

Is there a charge for expert help?
Tell us what you need and we'll be clear about scope and any cost before any work starts. See Expert Services for how engagements work.
Can you migrate us without a gap in monitoring?
Yes. We recreate your checks in Pulse and run them alongside your current tool, so nothing is switched off until you're happy with what Pulse is showing you.
What can you set up today, given Pulse is in early access?
The residential probe network is live now, so we can plan and configure your checks. Alerting, dashboards and status pages are in build. We'll plan them with you and set them up as they ship.
How quickly will I hear back?
Within 24 hours. The form opens your email app addressed to experts@edge.network, so you'll have a copy of what you sent.

Setting it up yourself works too

Create an account and start with 150,000 free standard check runs a month. We're here if you get stuck.

Create a free accountSee every check type

Early access. No card needed to sign up.